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Article 1 (Application)

These Terms of Service ("Terms") govern the use of the rental car reservation system ("Service") provided by Yoshimura Rental Car ("Company").

1. These Terms apply to all relationships between the Company and registered users regarding the use of the Service.

2. Any rules posted on the Company's website regarding the use of the Service form part of these Terms.

3. In case of any discrepancy between these Terms and other explanations of the Service, these Terms shall take precedence.

Article 2 (Definitions)

The following terms used in these Terms have the meanings set forth below:

• "Service Use Agreement" means the agreement between the Company and a registered user for the use of the Service under these Terms.
• "Intellectual Property Rights" means copyrights, patents, utility model rights, design rights, trademark rights, and other intellectual property rights.
• "Posted Data" means any content posted or transmitted by registered users through the Service.
• "Company" means Yoshimura Rental Car.
• "Company Website" means the website operated by the Company with the domain "https://yoshimurarentalcar.com".
• "Registered User" means an individual or corporation registered as a user of the Service under these Terms.
• "Service" means the service accessible through the Company's account.

Article 3 (Registration)

1. A person wishing to use the Service ("Registration Applicant") may apply for registration by agreeing to these Terms and providing required information to the Company.

2. The Company shall determine whether to approve the registration application based on its criteria.

3. A service use agreement shall be formed between the registered user and the Company upon completion of registration.

4. The Company may refuse registration if the registration applicant falls under any of the following:

• False, incorrect, or incomplete registration information
• Minor, adult ward, person under curatorship, or person under assistance without proper consent
• Anti-social forces or related parties
• Previous violation of agreements with the Company
• Previous measures under Article 10
• Other cases deemed inappropriate by the Company

Article 4 (Changes to Registration Information)

Registered users shall promptly notify the Company of any changes to their registration information.

Article 5 (Password and User ID Management)

1. Registered users shall properly manage and store their passwords and user IDs.

2. Registered users shall be responsible for any damages caused by inadequate management of passwords or user IDs.

Article 6 (Fees and Payment Methods)

1. Registered users shall pay the usage fees displayed on the Service to the Company through the payment method specified by the Company.

Article 7 (Prohibited Matters)

Registered users shall not engage in any of the following acts:

• Acts that violate laws or are related to criminal activities
• Fraud or threats against the Company or other users
• Acts against public order and morals
• Infringement of intellectual property rights or other rights
• Transmission of harmful or inappropriate information
• Acts that place excessive load on the Service's network or system
• Reverse engineering or analysis of the Company's systems
• Acts that may interfere with the operation of the Service
• Unauthorized access to the Company's network or systems
• Impersonation of others
• Use of other users' IDs or passwords
• Unauthorized advertising or solicitation
• Collection of other users' information
• Acts causing disadvantage, damage, or discomfort to others
• Acts violating the Service usage rules
• Providing benefits to anti-social forces
• Acts for the purpose of meeting unknown members of the opposite sex
• Other acts deemed inappropriate by the Company

Article 8 (Suspension of Service)

The Company may suspend or interrupt the Service without prior notice in the following cases:

• Emergency maintenance of computer systems
• System failures or excessive access
• Force majeure events
• Other cases deemed necessary by the Company

Article 9 (Intellectual Property Rights)

1. All intellectual property rights related to the Service belong to the Company.

2. Registered users warrant that they have lawful rights to post or transmit content.

3. Registered users grant the Company a worldwide, non-exclusive, royalty-free license to use their posted content.

4. Registered users agree not to exercise moral rights against the Company.

Article 10 (Account Deletion)

The Company may delete or suspend accounts in the following cases:

• Violation of these Terms
• False registration information
• Payment issues or bankruptcy
• No Service usage for 6 months or more
• No response to Company inquiries for 30 days or more
• Cases falling under Article 3, Paragraph 4
• Other cases deemed inappropriate by the Company

Article 11 (Service Period and Withdrawal)

1. The service period shall be the period selected by the registered user.

2. Registered users may withdraw from the Service by completing the prescribed withdrawal procedure.

Article 12 (Changes to Service)

1. The Company may change or terminate the Service at its discretion.

2. The Company shall notify registered users in advance when terminating the Service.

Article 13 (Disclaimer)

1. The Company makes no warranties regarding the Service.

2. The Company's liability for damages shall be limited to 5000 yen, except in cases of willful misconduct or gross negligence.

3. Registered users shall resolve any disputes with other users or third parties at their own responsibility.

Article 14 (Confidentiality)

Registered users shall maintain the confidentiality of non-public information disclosed by the Company.

Article 15 (Handling of User Information)

1. The Company shall handle user information in accordance with its Privacy Policy.

2. The Company may use and disclose statistical information that cannot identify individuals.

Article 16 (Changes to Terms)

1. The Company may change these Terms when necessary.

2. Changes shall be notified through the Company's website or other appropriate means.

3. User consent shall be obtained when required by law.

Article 17 (Contact/Notification)

1. Communications between the Company and registered users shall be made through the Company's prescribed methods.

2. Notifications sent to registered email addresses shall be deemed received.

Article 18 (Assignment of Rights)

1. Registered users may not assign their rights or obligations without the Company's written consent.

2. The Company may assign its business, including user information, to third parties.

Article 19 (Severability)

If any provision of these Terms is invalid, the remaining provisions shall remain in full force and effect.

Article 20 (Governing Law and Jurisdiction)

1. These Terms shall be governed by Japanese law.

2. Any disputes shall be subject to the exclusive jurisdiction of the summary court having jurisdiction over the Company's headquarters.

Established: April 28, 2025

1. Collection of User Information

In this Privacy Policy, "User Information" refers to information related to user identification, service usage history, and other information generated or accumulated in relation to users or their devices that the Company collects in accordance with this Privacy Policy.

The Company collects the following information through various methods:

1.1 Information Provided by Users

• Profile information (name, address, etc.)
• Contact information (email address, phone number, etc.)
• Information submitted through forms or other methods specified by the Company
• Survey responses and inquiry form submissions

1.2 Information from Linked Services

When users permit linkage with other services, the following information may be collected:

• User ID from the external service
• Information disclosed according to privacy settings

1.3 Automatically Collected Information

• Referrer information
• IP address
• Server access logs
• Cookies and similar identifiers
• Browser information and browsing history
• User behavior data (page views, time spent, clicks) through analytics tools

1.4 Information from Apps and Devices

• Device information (model, OS version)
• Location information (with user consent)

2. Purpose of Use

The Company uses collected information for the following purposes:

• To process registrations, verify identities, authenticate users, maintain records, and calculate payments
• To measure user traffic and behavior
• To generate and display content within the Service
• To deliver and measure the effectiveness of advertisements
• To provide information and respond to inquiries
• To address violations of the Service's terms and conditions
• To notify users of changes to terms and conditions
• To send promotional emails about our EC site and related products
• To send information and promotional emails about events

3. Information Collection Modules

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4. Information Processing

The Company processes collected information in the following ways:

4.1 Storage and Management

• Information is stored with appropriate security measures (data encryption, access controls)
• Unnecessary information is securely deleted or anonymized

4.2 Third-Party Disclosure

• Information is not disclosed to third parties without user consent
• Exceptions include legal requirements and necessary business operations
• Records are maintained for any third-party disclosures

4.3 Statistical Use

• Information may be anonymized for statistical analysis
• Used for business strategy, marketing, and service improvement
• Cannot identify individuals in statistical data

4.4 User Rights

• Users may request disclosure, correction, or deletion of their information
• Requests are processed according to prescribed procedures
• A fee may apply for certain types of requests

5. Security Measures

5.1 The Company implements appropriate security measures to prevent leakage, loss, or damage of user information.

5.2 When outsourcing personal information handling to third parties, the Company selects qualified businesses and provides appropriate supervision.

5.3 For specific details about security measures, please contact the inquiry desk mentioned below.

6. Requests for Disclosure of Personal Information

6.1 The Company will promptly respond to the following requests based on the Personal Information Protection Law after verifying the user's identity:

• Notification of purpose of use
• Disclosure of retained personal data or third-party provision records
• Correction, addition, or deletion of retained personal data
• Suspension of use, erasure, or suspension of third-party provision of retained personal data

6.2 A fee of 1,000 yen (excluding consumption tax) per request will be charged for disclosure requests.

6.3 For details about the request procedure, please contact the inquiry desk.

7. Contact Information

For opinions, questions, or complaints regarding the handling of user information, please contact:

• Company Name: Yoshimura Rental Car
• Address: 〒401-0301 Yamanashi, Minamitsuru District, Fujikawaguchiko, Funatsu, 3705-1
• Phone Number: +818043354215
• Email: yoshimurarentalcar@gmail.com

8. Privacy Policy Change Procedure

The Company may change this Privacy Policy as necessary.

When changes requiring user consent under applicable laws are made, consent will be obtained through prescribed methods and applied only to consenting users.

Changes will be appropriately announced and notified on the Company's website, including the effective date and content.

Established: April 28, 2025